Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account data: name, email address, company name, and password when you create an account.
• Inventory data: food item names, quantities, expiry dates, categories, and locations you enter into the service.
• Usage data: how you interact with the service, pages visited, features used, and timestamps.
• Device information: browser type, operating system, device type, and IP address.

2. How We Use Your Data

• Provide, maintain, and improve the FreshTrack service.
• Send you account notifications and support messages.
• Analyze usage patterns to improve product experience (always aggregated and anonymized).
• Communicate product updates and, with your consent, marketing materials.

3. Data Sharing

We do not sell your personal information. We share data only with:

• Service providers: infrastructure, analytics, and support tools that help us operate the service, under strict data processing agreements.
• Legal requirements: when required by law, regulation, or valid legal process.

4. Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide the service. You can request deletion of your account and associated data at any time by contacting us. We will process deletion requests within 30 days.

5. Cookies

We use essential cookies to keep you logged in and maintain your session. We use analytics cookies to understand how the service is used. You can disable non-essential cookies in your browser settings.

6. Security

We use industry-standard measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

FreshTrack is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

9. Contact

If you have questions about this privacy policy or your data, contact us at privacy@freshtrackapp.xyz.